Nintendo Swap 2: Stories of Display Injury Resulting from Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Swap 2 on Thursday (fifth) was met with widespread pleasure. Nonetheless, for some clients, the event was marred by stories of display harm brought on by mishandling through the retail course of, notably at GameStop places.

In keeping with a report by IGN and firsthand accounts shared on social media, the difficulty arose when GameStop staff stapled receipts straight onto the console’s packaging. A consumer recognized as Oadhan on platform X (previously Twitter) said that the staple pierced the field and broken the display of his new Nintendo Swap 2. Though GameStop agreed to exchange the unit, the console is at present out of inventory, and the consumer must wait three months for a substitute.

@gamestop stapled the receipt for me and my pals Swap 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s images present that the harm was not solely seen on the packaging however had additionally penetrated the display itself. Luckily, the console remained operational, suggesting that the harm could be restricted to the outer layer of the show.

Different customers reported comparable points. A Reddit consumer named Konflick and one other X consumer, Rudeboy__NYC, each claimed that their consoles suffered the identical sort of display harm attributable to stapled receipts. These instances recommend a broader sample of improper dealing with at varied GameStop places.

@gamestop Helo ! My change 2 has staple holes within the display. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop staff are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Swap 2’s packaging. Person AncientArgonaut identified that the console is positioned with its display dealing with upward on the prime of the field, protected solely by a skinny layer of cardboard. This design selection makes the system extra susceptible to exterior stress or unintentional harm throughout transport and dealing with.

I knew this is able to occur – it was a bizarre determination by Nintendo to have the display sit face-side-up on the very prime of the field with solely the skinny cardboard to guard it.

You are going to hear about a number of broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra instances could emerge within the coming days, particularly as bins are sometimes stacked for transport or storage. The incident has sparked a dialog about retail coaching, product packaging, and accountability between producers and sellers.

Because the Swap 2 rollout continues, each Nintendo and retailers like GameStop could face growing stress to tackle packaging vulnerabilities and implement stricter dealing with protocols to forestall comparable points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.