Anker has issued a voluntary world recall of six of its energy financial institution fashions as a consequence of potential security dangers linked to lithium-ion battery cells. Whereas the corporate states that the probability of malfunction is minimal, the recall is being performed out of an abundance of warning following inner high quality assurance investigations.
The difficulty stems from a single battery cell provider, recognized throughout expanded high quality management procedures launched earlier this yr. These new protocols embrace component-level audits and provider testing, which helped detect a possible defect affecting battery efficiency and security.
Essentially the most crucial case entails the Anker PowerCore 10000 (mannequin A1263), which can pose hearth hazards equivalent to melting plastic, smoke, and overheating, in line with Anker. 5 extra fashions are being recalled with out particular warnings however are included as a consequence of potential danger:
- Anker PowerCore 10000 – Mannequin A1263
- Anker Energy Financial institution (10K, 22.5W) – Mannequin A1257
- Anker Energy Financial institution (20,000mAh, 22.5W, Constructed-In USB-C Cable) – Mannequin A1647
- Anker MagGo Energy Financial institution (10,000mAh, 7.5W) – Mannequin A1652
- Anker Zolo Energy Financial institution (20K, 30W, Constructed-In USB-C and Lightning Cable) – Mannequin A1681
- Anker Zolo Energy Financial institution (20K, 30W, Constructed-In USB-C Cable) – Mannequin A1689
To deal with the difficulty, Anker is providing affected prospects both a substitute or a present card to be used on Anker.com. Customers should fill out a form on Anker’s web site— a separate links was offered for mannequin A1263 —and mark the machine with “recall” and contact data earlier than disposal.
Correct disposal is essential, as lithium-ion batteries can’t be discarded in common trash. Customers are suggested to discover a licensed battery recycling facility.
Anker has additionally notified and is working with regulatory authorities worldwide to make sure the recall is compliant with native security tips. Regardless of the recall, Anker emphasizes its dedication to high quality and continued efforts to forestall future points by way of improved manufacturing oversight.
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