Abstract
- Amazon’s AI “Hear the highlights” device summarizes product particulars and critiques for simpler decision-making.
- The AI characteristic is extra accessible for busy people, visually impaired customers, however could not save time for others.
- Regardless of different AI options like Rufus and Evaluate Highlights, the “Hear the highlights” device might not be helpful for quick readers.
If you happen to’re something like me — continually testing each new AI tool for my job and admittedly a little bit of an online shopaholic — Amazon’s new AI-powered “Hear the highlights” characteristic in its Purchasing app is true up your alley.
Amazon recently announced it is utilizing massive language fashions to investigate product particulars, comb by way of critiques, and even compile net sources to generate a dialog between an “AI host” and an “AI knowledgeable.” The thought is, you will not should wade by way of lists of specs, dig into lengthy descriptions, or scroll by way of buyer critiques to resolve if an merchandise’s value shopping for — AI voices will let you know.
Is that this genuinely helpful or simply one other AI gimmick? I needed to know
I opened the Amazon app, tapped the brand new “Hear the highlights” button on a Keurig Okay-Elite product itemizing, and gave it a spin. An unnamed AI host kicked issues off by asking “Sophia” (a so-called culinary knowledgeable) what makes the Okay-Elite stand out. In a few minute, Sophia ran by way of its 5 cup sizes, strong-brew setting, iced-coffee possibility, temperature management, and detachable drip tray. Subsequent, the AI host requested what clients thought concerning the espresso maker.
Sophia famous the 30-second heat-up time and huge water reservoir however flagged a number of sturdiness issues within the critiques. Lastly, the 2 mentioned who this machine is ideal for, and Sophia stated it is very best for anybody who loves selection, from sturdy morning espresso to iced afternoon drinks and scorching tea in between. The AI host cornily concluded, “Even AI wants its morning espresso. Oh wait, we do not.”
After making an attempt Amazon’s newest AI characteristic, I am truthfully undecided how helpful it’s for most individuals. Your complete audio was two minutes lengthy, and I discovered myself considering I might most likely skim the entire product itemizing lots sooner. Nonetheless, I suppose it has accessibility benefits. For many who wish to strive it now, try my information beneath. If you happen to do not see the button simply but, replace your Amazon app and preserve a watch out.
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And discover a product with the ‘Hear the highlights’ button
First, open the most recent model of the Amazon Purchasing app in your cellphone. Then seek for a product you wish to purchase. Amazon’s “Hear the highlights” button is just obtainable on product itemizing pages for choose objects, just like the Ninja Blender, OSEA Undaria Algae Physique Oil, or Shokz OpenRun Professional headphones. In my case, I examined the characteristic on a Keurig coffee maker.
2:31

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2
Find Amazon’s AI button on a product
Search for ‘Hear the highlights’ underneath the product picture
Proper on the product itemizing web page, you must see an oblong Hear the highlights button. It is positioned just below the picture or picture carousel, and onerous to overlook as soon as it is there. This button may also show how lengthy the audio takes to listen to.

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3
Play the product’s audio abstract
Faucet the button and pay attention
When you see the “Hear the highlights” button, faucet it, and an embedded audio participant will slide up on the backside of your display. Immediately, you will hear the AI host and AI knowledgeable chatting concerning the product’s standout options and critiques. It is framed as a pleasant back-and-forth. Their voices sound pure — although, honest warning, they are often tacky.
This is not Amazon’s first AI-powered characteristic.
Personally, I believe this AI characteristic might assist anybody who does not wish to learn by way of specs and dozens of critiques. Listening to a abstract may be way more digestible for busy multitaskers. It additionally makes buying extra accessible for visually impaired customers or those that study finest by listening. That stated, I do marvel if individuals will truly use it and whether or not it truly saves time.
This is not Amazon’s first AI-powered characteristic. It additionally gives Rufus, an AI buying assistant that solutions your questions, for example. There’s Review Highlights too, which makes use of AI to summarize widespread themes throughout critiques, and even Buy for Me, a beta experiment that completes purchases from different websites when Amazon doesn’t promote the merchandise immediately. As a lot as I really like and check the most recent tech, I hardly use these instruments.
So, will I proceed to check “Hear the highlights” when buying? Most likely not. I do not discover studying to be a drag and might do it fairly quick, so on this occasion, AI shouldn’t be truly serving a helpful objective for me.

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With Google’s I/O and Microsoft’s Construct 2025 being almost fully targeted on AI, and Apple’s upcoming WWDC doubtless taking the identical route, it is clear AI is not going wherever. Whether or not it is Gemini coming to Chrome, new AI Search options, or Microsoft’s deal with AI brokers, a number of new AI options are on the horizon.
However what? I am uninterested in all of it. I’ve but to discover a consumer-facing AI characteristic truly really helpful, with Adobe’s AI spot removing and picture enlargement being the one two exceptions. I’ve little interest in AI writing emails for me or utilizing it to generate random photographs in apps like Picture Playground or Pixel Studio. Positive, an AI characteristic could click on with me sooner or later, however to this point, that hasn’t been the case. It appears like tech giants are forcing these options on customers whether or not they need them or not.
With this in thoughts, how do you’re feeling concerning the rise of AI? Have you ever discovered AI helpful or are you uninterested in the options continually being pushed on you.
FAQ
Q: Who can strive Amazon’s ‘Hear the highlights’ button?
Proper now, it is in restricted testing for a subset of US clients and seems solely on choose objects just like the Keurig Okay-Elite.
Q: Which merchandise have Amazon’s ‘Hear the highlights’ button?
Here is the place you’ll be able to check Amazon’s Hear the highlights button:
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